1. Those items are hard to describe precisely,sizes and Colors may look different in person than here. Due to differences in monitors, we cannot be responsible for variations in color between the actual crystal and your screen.
2. Kindly be reminded that you need to check with your custom weather there is import duty or not. For most of the European countries, there is such duty imposed. If buyer wants to save cost, please let us know and we will declare a lower value in the invoice.
About Us And Products:
About us : All our products are 100% genuine,Crystals famous for flawless worksman- ship, precision cutting and clarity are offered here. We offer the very best .You will take as much pride in owning our products as much we take in offering it to you. we strive to offer great customer service,unconditional product quality at unmatched prices and still everyda- y,we continue to try to make your shopping experience with us .We are open 7 days from 11 am to 7pm(est).We will answer all your question if you have any.You can leave a message to us !
About shipping :
We will leave the tracking number on your order when we have shipped the package , you can get it and check your package after 24 hours in their website (Because it will will take about 24 hours for delivery company to upload the checking information on their website )
We will charge extra shipping free,if your location is remote or we will use other delivery way .
About after sales service:
1.When you receive the package ,please open the package and check all the items are working in good condition before you sign . if the items are broken ,please ask the delivery company to make a “damage certificate “. ask them give you a claim number .otherwise we will not provide any warranty and refund.
2.If you have any questions or comments about our products or policies ,please contact us by Trademanager or Email,we will respond within 24 hours.
3.Our products will be slightly different than in pictures .please refer to the actual product than you receive .
4. Customer satisfactory is most important to us. if you have a problem or question regarding your transaction please contact us before leaving any type of feedback or open any dispute .Negative feedback does not solve anything. we will try the best to resolve the issues.
About Our Missions
1.TO Export high quality goods from the orient at a competitive price for our customers .
2.To work with our customers to build up his business .
3.TO Maximize our international buyer’s profitability and competitiveness .
4.Hope doing business with you soon and we promise we will give you the the best price and the best service .